Monitor, operate, and support production AI infrastructure platforms and resolve incidents.
Investigate performance, availability, and reliability issues across infrastructure and platform components.
Collaborate with engineering teams, hardware vendors, and data center personnel to resolve technical issues.
Mirantis is the Kubernetes-native AI infrastructure company, enabling organizations to build and operate scalable, secure, and sovereign infrastructure for modern AI, machine learning, and data-intensive applications. It is a Silicon Valley leader with passionate, talented colleagues, offering a competitive compensation package and strong benefits.
Respond to inbound requests and alerts for cloud hosted solutions, developing case management skills with oversight.
Interact with customers, partners, and internal resources to understand needs and ensure professional communication.
Troubleshoot and resolve basic cloud issues using company systems, contributing to documentation and maintaining high availability.
Hyland is the pioneer of the Content Innovation Cloud, delivering enterprise intelligence and automation. With nearly 4,000 employees, the company fosters an inclusive, employee-centric culture focused on growth and community impact.